We are here to hear you. Our expert-trained team of Customer Service Representatives, Audiologists, Technicians, and Salesmen are available to help you and answer all your questions.
We are happy to serve you 6 days a week, from Saturday to Thursday from 9:00AM – 9:00PM
We are delighted to serve you in person as well when you visit us at any of our branches or clinics* across the Kingdom of Saudi Arabia.
*Due to the current global pandemic situation, all visits to our branches must be upon a confirmed appointment.
You can book an appointment by one of the following methods:
We will reach you to answer all your enquiries about booking an appointment, getting an audiogram test, hearing aid trial, hearing aid fitting, and tuning, to give information on accessories, changing hearing aid batteries, or to simply have a free remote consultation.
We will reach you to answer all your enquiries about booking an appointment, getting an audiogram test, hearing aid trial, hearing aid fitting, and tuning, to give information on accessories, changing hearing aid batteries, or to simply have a free remote consultation.
Working Hours are from Saturday to Thursday 9:00 AM - 12:00 PM and 4:00 PM - 9:00 PM.
You can reach us at 0541211119 or find your local branch here.
You can find the nearest branch here.
You may book an appointment by calling your nearest branch , or by calling our Customer Service team at 0541211119, or by sending a request with your name and city by a Whatsapp message to 0541211119.
Only the audiologist can determine the type of hearing aids that suits your hearing loss. The audiologist’s decision is based upon your audiogram as well as your personal needs.
You can call your nearest branch and arrange for hearing aid delivery to our facility. You can also contact the customer service on 0541211119, or send a whatsapp message to 0541211119 and leave your name, your city and your request.
In order to enjoy using your hearing aid for an extended period of time, you need to maintain it well. Don’t expose it to heat or hair blower, take it off before shower to protect it from humidity, take it off before sleeping and keep the battery door open. Use the hearing aid dryer daily to dry it, and disinfect it.
Yes, there are special hearing aids for children from day one in a wide range of joyful colors.
There is a wide range of different shades of: red, blue, gray, black, beige, pink, green.
Music and Zen sounds can help you relax, reduce stress, and prevent your tinnitus from flaring up.
Our tinnitus management app, WIDEX Zen, offers comforting sounds to help you avoid complete silence, and reduces your focus on the tinnitus. It's also helpful for meditation and relaxation.
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